Introduction
The explosive development of information and communications technologies (ICT)and their
applications are changing the way people live, learn, work and interact. Enhanced access to
information and knowledge is rapidly becoming a potent tool for individuals and communities
everywhere in their quest for new opportunities, for dignity and for a better life. Clearly
underscoring the paramount role placed on and desired of the ICT sector, the Royal Government
of Bhutan has established the Ministry of Information and Communications. However, Bhutan faces
a number of challenges in harnessing the benefits of ICT, including difficult terrain, dispersed
population and limited private sector activities. A coordinated policy approach is the first step
to ensuring that Bhutan does not miss out on the opportunities of the information revolution.
Notwithstanding the achievements we have made and the many ICT activities carried out in the last
couple of years, with the new Ministry in place, it is timely to take stock of what we have
accomplished as well as look forward, and to effect a clear, focused and a collective policy alignment.
The Ministry has taken this opportunity to create this White Paper2, which states the Royal Government's ICT Vision,
Strategic Components, and Future Direction, aiming to guide the ICT sector in the long run.
ICT Vision
With people at the center of development, Bhutan will harness the benefits of ICT, both as an enabler
and as an industry, to realize the Millennium Development Goals and towards enhancing Gross National Happiness.
Strategic Components
Based on the Vision, the Royal Government of Bhutan is committed to work towards:
- Infrastructure
Deploying a reliable, sustainable, appropriate and affordable ICT infrastructure to achieve
universal access and global connectivity through liberalization and co-ordination between infrastructure providers.
- Human Capacity
Ensuring institutions and curricula to provide ICT skills at all levels, from technical, professional and
entrepreneurial skills for industry and government to basic ICT literacy for all.
- Policy
Creating a legislative and regulatory framework, which is adaptable, comprehensive, transparent,
inclusive and forward-looking, and building effective institutional capacity to implement it.
- Enterprise
Creating an enabling business environment that helps to generate employment, attracts local and foreign investments,
enhances access to local and global markets, improves business processes, stimulates domestic demand and fosters research and development.
- Content and Applications
Promoting widespread creation of content and applications that are accessible, relevant, appropriate and useful, in particular,
the development of applications for public services.
Future Direction
Recognizing that ICT can have an immense impact on virtually all aspects of our lives, the Royal Government of Bhutan owns this
Vision and declares a strong commitment to developing and implementing a National ICT Strategy and Action Plan, based on the
ICT Vision. The Strategy and Action Plan shall build on all current ICT activities, identify linkages and complementarities
between development approaches, as well as identify new areas of intervention. The ICT Vision, Strategy and Action Plan shall
also secure the participation and commitment of all stakeholders. The White Paper is the basis for an inclusive and consultative
process for formulating a new strategic framework for ICT in Bhutan.